Warranty Policy

Last updated: July 28, 2026

This One-Year Limited Warranty is provided by Euclid Design LLC, doing business as Euclid.

Who and what are covered

This warranty covers a Euclid product purchased directly from euclidcase.com by the original purchaser. Proof of purchase, such as the Euclid order number, is required. The warranty is not transferable.

Warranty period

Coverage lasts for one year from the original retail purchase date.

What is covered

Euclid warrants that the product will be free from defects in materials and workmanship under normal, intended use during the warranty period.

Covered defects may include a manufacturing defect in the machined case components, fit, assembly, or liner that prevents the product from functioning as intended.

What is not covered

This warranty does not cover:

  • drops, impacts, crushing, accidents, or other external damage;
  • scratches, scuffs, dents, discoloration, finish changes, patina, or ordinary cosmetic wear;
  • damage caused by misuse, abuse, incorrect installation or removal, or use contrary to product instructions;
  • modification, unauthorized repair, or alteration;
  • exposure to harsh chemicals, extreme heat, improper storage, or other abnormal conditions;
  • loss, theft, or disappearance;
  • use with an incompatible device or accessory;
  • products purchased from an unauthorized seller;
  • damage to an iPhone, screen, camera, accessory, or other property; or
  • any condition that is not a defect in the Euclid product's materials or workmanship.

A phone case cannot prevent all device damage. This warranty covers the Euclid product itself and is not a guarantee that a phone or other property will be protected in every event. This statement does not limit liability or consumer rights that cannot lawfully be limited.

How to make a claim

Email contact@euclidcase.com during the warranty period with:

  • the order number or other proof of purchase;
  • a description of the problem and when it began;
  • clear photos or video showing the issue; and
  • any additional information reasonably needed to evaluate the claim.

Do not ship the product until we provide instructions. We may ask you to return it for inspection.

Our responsibility

If Euclid confirms a covered defect, Euclid will, at its option:

  • repair the product;
  • replace it with the same or a reasonably equivalent product; or
  • refund the original product purchase price.

If the exact product or finish is unavailable, we may offer a reasonably equivalent replacement. Euclid will cover reasonable shipping costs required for an approved warranty remedy.

Replacement products or repaired products are covered for the longer of:

  • the remainder of the original warranty period; or
  • 90 days from delivery of the replacement or repaired product.

Implied warranties and limitations

To the extent permitted by law, any implied warranties applicable to the product, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the one-year period of this Limited Warranty. Euclid does not disclaim or limit an implied warranty where doing so is prohibited by law.

To the extent permitted by law, Euclid is not responsible under this warranty for incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you.

This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Pre-sale availability

This complete warranty must be available on euclidcase.com before a customer purchases a covered product. Questions may be emailed to contact@euclidcase.com.